Logfire Service Level Agreement

Last update: 2024-02-19

This Logfire Service Level Agreement ("SLA") describes the service availability commitment for the Cloud Services under the Logfire Terms of Service, and/or applicable Order(s) (collectively or individually "Logfire Terms") between Pydantic Services Inc. ("PSI", "we", "us", or "our") and Customer ("Customer", "you", "your"). Unless otherwise provided herein, this SLA is subject to the Cloud Terms and capitalized terms not defined herein will have the meaning specified in the Cloud Terms. PSI may amend this SLA by posting a revised version on the Site or by otherwise notifying you by email.

Service Levels

While Logfire is in beta, PSI makes no commitment or guarantee whatsoever as to the Uptime of their Cloud Services.

"In Beta" Definition

The Logfire Cloud Service, SDK and associated documentation are currently (as of 2024-02-19) "in Beta". They will be considered thus until this document is updated to state otherwise.